Thursday, October 19th, our offices will open at 1:00pm due to employee training. Online payments are available via SmartHub. Our drop box and self-serve kiosk are available at our Robstown HQ office. We appreciate your understanding. For questions about your account, call 361-387-2581. To report an outage, call 1-800-NEC-WATT (1-800-632-9288).