Main Office:

14353 Cooperative Ave (CR69 & CR52 in Robstown)

Robstown, TX 78380

M-F   8:00 a.m. - 5:00 p.m.   

***New Office Hours Effective January 3, 2023: M – F  7:00 a.m. to 5:30 p.m.

By Phone: 361-387-2581 or  1-800-NEC-WATT (1-800-632-9288)

For General Inquiries (non-account related): Fill out contact Form

For Media inquires, Fill out contact Form

This e-mail is not monitored 24/7, but is manned during normal business hours (7 am – 5:30 pm) Monday through Friday – excluding holidays.

For account related questions, please fill out the questionnaire below

NEC offices are closed on weekends and holidays, but we have 24-hour emergency service via 1-800-632-9288.

View our Holiday Schedule:

2023 Holidays
•    Monday, January 2nd, 2023 (New Year)
•    Friday, April 7th, (Easter, Good Friday)
•    Monday, May 29th (Memorial Day)
•    Tuesday, July 4th (July 4th Independence Day)
•    Monday, September 4th (Labor Day)
•    Friday, November 10th (Veterans Day)
•    Thursday & Friday November 23rd & 24th (Thanksgiving)
•    Monday & Tuesday, December 25th & 26th (Christmas)
 

Your request will be routed to NEC Member Care. You should receive a response on our next business day. Thank you for allowing us the opportunity to serve you.