Contact Us

NEC's hours of operation are Monday - Friday, 8 am - 5:00 pm. Give us a call or fill out the form below to connect with a representative 

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WHERE TO FIND US

OFFICE HOURS

  • Monday - Friday
  • 8:00AM - 5:00PM

Ben Bolt Service Center

5646 S. Hwy 281 Alice, TX

Monday - Friday

8AM - 12PM / 12:30PM - 4PM

Ricardo Service Center

123 CR 1026, Ricardo, TX

Tuesday & Thursday

8AM - 12PM / 12:30PM - 4PM

Orange Grove Service Center

5302 W. FM 624, Orange Grove, TX 

OFFICE CLOSED

(FM 624 & Hwy 281)

NEC offices are closed on weekends and holidays, but we have 24-hour emergency service via 1-800-632-9288.

Your request will be routed to NEC Member Care. You should receive a response on our next business day. Thank you for allowing us the opportunity to serve you.

2026 Holiday & Office Closures
HolidayOffice StatusDateDay of the Week
New YearClosedJanuary 1stThursday
Easter, Good FridayClosedApril 3rdFriday
Memorial DayClosedMay 25thMonday
Independence DayClosedJuly 3rdFriday
Labor DayClosedSeptember 7thMonday
All Employee Training
Required Attendance		Closed to PublicNovember 2ndMonday
Veterans DayClosedNovember 11thWednesday
ThanksgivingClosedNovember 26th
November 27th		Thursday
Friday
ChristmasClosedDecember 24th
December 25th		Thursday
Friday
    

For general inquiries and media requests, please complete the contact form. Messages are reviewed during normal business hours, Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding holidays.

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