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    Electric Bill FAQ
    How to Read Your Bill
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Electric Bill FAQs

2021 Billing Cycle Dates
Bill Dates
How Can I Pay my Electric Bill?
  • You can pay your electric bill online through SmartHub. 
  • You can also pay in person at any of our service centers.
  • You can pay at our NEC headquarters payment kiosk
  • You can pay by mail 
How Do You Notify Disconnections for Non Payment?

The member and/or third party designated by the member shall be notified in writing, sent by certificate of mailing, of the proposed disconnection of service. The written notice will indicate the amount that must be paid by a specific date in order to avoid disconnection.

What if I Cannot Pay my Electric Bill?

If you are having troubles paying your bill by the due date, just give us a call 361-387-2581 or 1-800-NEC-WATT (1-800-632-9288) or contact us and one of our representatives will work with you on an acceptable arrangement

I Did Not Pay my Electric Bill

Give us a call 361-387-2581 or 1-800-NEC-WATT (1-800-632-9288) or contact us and one of our representatives will work with you on an acceptable arrangement. Not contact us in the event of nonpayment may result in your service being disconnected. 

I Made a Payment Arrangement and Did Not Pay

If a member has made payment arrangements to avoid disconnection and has failed to make those payments, service will be disconnected without further notice.

Click here to view electric bill explanation 

Our monthly bills are designed to make sure you understand everything about your account, including your charges and energy use.

Bill%20Explanation%20nnn.JPG

 

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©2023 Nueces Electric Cooperative. Energizing South Texas for a stronger tomorrow.

  • About Us
    • About NEC
    • Board of Directors
    • Meet the Team
    • Service Area
    • Co-op FAQ's
    • Transparency and Your Cooperative
    • Rates & Fees
    • CR Relations
    • Contact Us
    • Careers
    • 2022 Annual Meeting
  • Member Services
    • New Service Applications
    • New Construction
    • Choose A Power Provider
    • Payment Options
      • SmartHub Mobile FAQs
    • Member Handbook
      • Understanding Your Electric Bill
    • Critical Care Renewal Letter
    • Outages
      • Outage Texting
      • Load Shed Events
    • Capital Credits
    • Metering
    • Electrician Services
  • Efficiency & Safety
    • Safety
    • Together We Save
    • Energy Calculators
    • Energy for Teachers and Kids
    • Power Usage Alerts
    • Solar Energy
    • Understanding Demand
    • ERCOT FAQs
  • Community Involvement
    • Scholarships
    • Youth Leadership Tour
    • Field Trips
    • HALO-Flight Guardian Program
    • Safety Demonstrations
    • #Lineman2Lineman Program
    • Nueces Electric Charities
    • Arbor Day
    • Co-op Connections
    • Charitable Sponsorship Form
    • Rural Friends/ACRE Form
    • Deck the House Holiday Decorating Contest
    • 3rd Annual Coastal Bend Lineman Rodeo
    • Operation Round-Up
  • News
    • News & Publications
    • Media
  • Storm Center