Notice to our members: We have had challenges with a change in our phone system that has affected our ability to process payments over the phone, answer your calls, and contact you about web applications. We have been working to resolve these issues. In the meantime, we suggest you email us at membercare@nueceselectric.org.

If you need immediate service, please come into our HQ office in Robstown, or our Ben Bolt or Ricardo service center. To make a payment or report an outage, SmartHub services are available. Again, we sincerely apologize for this inconvenience and hope to be able to take your calls soon.