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Monday | April 24, 2023
All News

paperlessbilling

Sign up for paperless billing through SmartHub for a chance to win a $20 bill credit!

Mailing paper bills is expensive, and NEC members share that cost. Save time, money and trees and go paperless. Paperless billing is a quick and easy tool to help you avoid accidentally misplacing your bill and rushing to ensure your payment is made on time to escape paying a late fee. It only takes a few minutes to sign up via SmartHub online or on your mobile device and it comes with many great benefits.

• View or print your electric bill anytime with 24/7 secure access to your online account information.

• Receive an automated e-mail notification when your monthly electric bill is ready.

• Easily review your electric use, payment, and billing history.

• No fees – you can pay your electric bill online for free.

• Eliminate mailbox clutter!

How to go paperless with NEC:

·         Visit your app store and search for the SmartHub (all one word) app. The correct app is provided by our partner, National Information Solutions Cooperative. This is a FREE service!

·         Choose your utility. Click on "By Name" and type in "Nueces Electric Cooperative."

·         Create a profile (if you do not already have an account)

·         Once you are in the SmartHub portal, select “My Profile”

·         Select “Update My Paperless Settings” and switch from “Off” to “On”

***Going forward, you will only receive an electronic bill statement via e-mail and will not receive a printed paper bill statement via US Postal Service.

The effect of going paperless:

•Reduced Carbon Footprint-No paper bill means less clutter and paper waste.

•Enhanced Security-Direct electronic communication reduces the risk of lost statements and mail fraud. Accessing your bill with a password adds another layer of security.

•Improved Bottom Line-As a not-for-profit cooperative, savings for the cost of paper, printing, stuffing and postage are passed to the members through bigger capital credit allocations and fewer rate increases.

 

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2024 2023

Award criteria are determined by the ACSI® and are based on customers rating their satisfaction in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Nueces Electric Cooperative. Energizing South Texas for a stronger tomorrow.

  • About Us
    • About NEC
    • Board of Directors
    • Careers
    • Contact Us
    • Co-op FAQ's
    • CR Relations
    • Meet the Team
    • Rates & Fees
    • Service Area
    • Transparency and Your Cooperative
    • 2024 Annual Meeting
  • Member Services
    • Capital Credits
    • Choose A Power Provider
    • Critical Care Renewal Letter
    • Member Handbook
      • Understanding Your Electric Bill
    • Metering
    • New Construction
    • New Service Applications
    • Outages
      • Outage Texting
      • Load Shed Events
    • Payment Options
      • SmartHub Mobile FAQs
  • Efficiency & Safety
    • Distributed Resources
      • Solar Energy
      • GENERAC
    • Energy Calculators
    • Energy for Teachers and Kids
    • ERCOT FAQs
    • Power Usage Alerts
    • Safety
    • Together We Save
    • Understanding Demand
  • Community Involvement
    • 5th Annual Coastal Bend Lineman Rodeo
    • Community Calendar
    • Deck the House Holiday Decorating Contest
    • Field Trips
    • HALO-Flight Guardian Program
    • #Lineman2Lineman Program
    • Nueces Electric Charities
    • Operation Round-Up
    • Rural Friends/ACRE Form
    • Safety Awareness
    • Scholarships
    • Youth Leadership Tour
    • Voices for Cooperative Power
  • News
    • Media
    • News & Publications
  • Storm Center