Skip to main content
Smart Hub - Pay Instantly Pay Instantly
Pay Your Bill
New Service
Contact Us Contact Us
Outages
Home
Menu

Latest

  • Are you prepared for hurricane season? Learn more about our Generac generator here! 

  • About Us
    • About NEC
    • Board of Directors
    • Careers
    • Contact Us
    • Co-op FAQ's
    • CR Relations
    • Meet the Team
    • Rates & Fees
    • Service Area
    • Transparency and Your Cooperative
    • 2024 Annual Meeting
  • Member Services
    • Capital Credits
    • Choose A Power Provider
    • Critical Care Renewal Letter
    • Member Handbook
      • Understanding Your Electric Bill
    • Metering
    • New Construction
    • New Service Applications
    • Outages
      • Outage Texting
      • Load Shed Events
    • Payment Options
      • SmartHub Mobile FAQs
  • Efficiency & Safety
    • Distributed Resources
      • Solar Energy
      • GENERAC
    • Energy Calculators
    • Energy for Teachers and Kids
    • ERCOT FAQs
    • Power Usage Alerts
    • Safety
    • Together We Save
    • Understanding Demand
  • Community Involvement
    • 5th Annual Coastal Bend Lineman Rodeo
    • Community Calendar
    • Deck the House Holiday Decorating Contest
    • Field Trips
    • HALO-Flight Guardian Program
    • #Lineman2Lineman Program
    • Nueces Electric Charities
    • Operation Round-Up
    • Rural Friends/ACRE Form
    • Safety Awareness
    • Scholarships
    • Youth Leadership Tour
    • Voices for Cooperative Power
  • News
    • Media
    • News & Publications
  • Storm Center

Thursday | December 22, 2022
All News

NEC Braces for Winter Storm, Urges Members to Prepare

ROBSTOWN (December 22, 2022) – Nueces Electric Cooperative continues to monitor the winter storm that is forecasted to impact our area this weekend.

NEC’s control center and member services representatives will continue to be available 24/7, and members are encouraged to report any power outages through our phone lines at 1-800-NEC-WATT. Please do not report power outages on Nueces Electric Cooperative’s Facebook page.

“NEC is now in emergency planning mode for a significant weather event. Key personnel will be on hand, and additional line crews are on standby. In addition, NEC always maintains a stock of poles, transformers and other equipment, and personnel are coordinating with suppliers should we need additional materials,” CEO, Varzavand “Avan” Irani said.

The Electric Reliability Council of Texas (ERCOT) has stated the power grid will have sufficient generation to meet the demand during this weather event. Localized power outages may still occur due to high winds. In the event of a power outage, NEC crews will respond as soon as outdoor conditions are safe. We encourage everyone to stay off the roads until the storm has fully passed to allow emergency responders and line crews to safely do their jobs.

NEC encourages all members to stock up on supplies before the winter weather impacts our area. Being prepared and informed is the best way to stay safe and remember to protect the 4 Ps (people, pets, pipes, and plants).

During a winter power outage

  • Before you report your outage, make sure the outage goes beyond your home. Check your breakers or fuses and the power lines to your house. If the lines are damaged or down, stay back and call your electric cooperative. 
  • Stay warm... On top of dressing in layers and huddling under extra blankets, hang your darker ones on the windows to draw in heat. Keep doors and windows closed and use towels to block drafts around them. If necessary, move to your basement, which may be more insulated by the ground.
  • …but keep your food cold. Food can stay frozen 24 to 36 hours if the refrigerator/freezer door stays closed. Always have a bag of ice cubes in the freezer in case you have to evacuate or when you’re out of town; if the cubes melt and refreeze while you’re away, the food in the freezer will probably be spoiled.
  • Avoid carbon monoxide poisoning. Never use gas generators, camping stoves or barbeques indoors; keep them in well ventilated areas and don’t use them for heating your home.
  • Listen for updates. Listen to the news on a battery-powered or hand-cranked device and follow the NEC outage viewer, Facebook page and/or website for more news about outages and restoration efforts. If you’re using a cellphone, choose texting over calling to keep phone lines free, or use your landline. Save 911 for emergencies.
  • Prevent additional damage. Unplug appliances and electronics to avoid a surge when the power comes back on; leave one lamp on so you know when the power comes back. If you have electric heat, keep all taps on a slow drip to prevent pipes from freezing and bursting.
  • If you have a member of your household on life support, prepare to implement back up plans for power interruptions. 

For updates on power outages and restoration efforts during this winter storm, visit our website at www.nueceselectric.org or follow us on the NEC Facebook page.

Back to Top

Quick Links

  • About Us
  • Careers
  • Contact Us
  • Employee Portal
  • News
  • CR Relations
  • 4th Annual Coastal Bend Lineman Rodeo
  • Employee Log-In

Main Office

Follow us!

Equal Opportunity

Equal Employment Opportunity/ M/F /disability/ protected veteran status.

 

2024 2023

Award criteria are determined by the ACSI® and are based on customers rating their satisfaction in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Nueces Electric Cooperative. Energizing South Texas for a stronger tomorrow.

  • About Us
    • About NEC
    • Board of Directors
    • Careers
    • Contact Us
    • Co-op FAQ's
    • CR Relations
    • Meet the Team
    • Rates & Fees
    • Service Area
    • Transparency and Your Cooperative
    • 2024 Annual Meeting
  • Member Services
    • Capital Credits
    • Choose A Power Provider
    • Critical Care Renewal Letter
    • Member Handbook
      • Understanding Your Electric Bill
    • Metering
    • New Construction
    • New Service Applications
    • Outages
      • Outage Texting
      • Load Shed Events
    • Payment Options
      • SmartHub Mobile FAQs
  • Efficiency & Safety
    • Distributed Resources
      • Solar Energy
      • GENERAC
    • Energy Calculators
    • Energy for Teachers and Kids
    • ERCOT FAQs
    • Power Usage Alerts
    • Safety
    • Together We Save
    • Understanding Demand
  • Community Involvement
    • 5th Annual Coastal Bend Lineman Rodeo
    • Community Calendar
    • Deck the House Holiday Decorating Contest
    • Field Trips
    • HALO-Flight Guardian Program
    • #Lineman2Lineman Program
    • Nueces Electric Charities
    • Operation Round-Up
    • Rural Friends/ACRE Form
    • Safety Awareness
    • Scholarships
    • Youth Leadership Tour
    • Voices for Cooperative Power
  • News
    • Media
    • News & Publications
  • Storm Center