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Friday | January 12, 2024
All News

Electric cooperatives across the nation form a network to enhance member engagement and service through research, resources, and training programs. Regularly, some electric co-ops submit their own survey data for customer satisfaction research that helps them evaluate their performance relative to the electric utility industry. In this research for the last quarter of 2023, the average score among participating cooperatives was 74. We're pleased to announce that Nueces Electric Cooperative achieved an exceptional score of 95 for that period, placing us at the top in the nation. Congratulations to all cooperatives that excelled in customer satisfaction. At Nueces Electric Cooperative, we are committed to your satisfaction, and your feedback drives us to continually improve our services. We look forward to serving you with excellence in the future.

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2024 2023

Award criteria are determined by the ACSI® and are based on customers rating their satisfaction in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Nueces Electric Cooperative. Energizing South Texas for a stronger tomorrow.

  • About Us
    • About NEC
    • Board of Directors
    • Careers
    • Contact Us
    • Co-op FAQ's
    • CR Relations
    • Meet the Team
    • Rates & Fees
    • Service Area
    • Transparency and Your Cooperative
    • 2024 Annual Meeting
  • Member Services
    • Capital Credits
    • Choose A Power Provider
    • Critical Care Renewal Letter
    • Member Handbook
      • Understanding Your Electric Bill
    • Metering
    • New Construction
    • New Service Applications
    • Outages
      • Outage Texting
      • Load Shed Events
    • Payment Options
      • SmartHub Mobile FAQs
  • Efficiency & Safety
    • Distributed Resources
      • Solar Energy
      • GENERAC
    • Energy Calculators
    • Energy for Teachers and Kids
    • ERCOT FAQs
    • Power Usage Alerts
    • Safety
    • Together We Save
    • Understanding Demand
  • Community Involvement
    • 5th Annual Coastal Bend Lineman Rodeo
    • Community Calendar
    • Deck the House Holiday Decorating Contest
    • Field Trips
    • HALO-Flight Guardian Program
    • #Lineman2Lineman Program
    • Nueces Electric Charities
    • Operation Round-Up
    • Rural Friends/ACRE Form
    • Safety Awareness
    • Scholarships
    • Youth Leadership Tour
    • Voices for Cooperative Power
  • News
    • Media
    • News & Publications
  • Storm Center