Report Your NEC Power Outage by Calling: 361-387-2581 or toll-free at 1-800-NEC-WATT (1-800-632-9288). Before you call please check any next door neightbors to see if they are out of power and check your breaker box. In the rare event we can not find yoru account based on your service address or contact information, we may request the pole numner (found on the yellow tage of your power pole) or your meter ID number (found on the face of your meter).
Please click on the links below for information on the power restoration process:
For more information on preparedness, click on:
Texas Dept. of Transportation: Evacuation/Travel Information
Emergency Weather Links: The National Hurricane Center
Local Weather Links:
Hurricane Season begins June 1st and runs through November 30th
Throughout this season, NEC will continually monitor and track storms in the Atlantic basin. NEC has a comprehensive Emergency Response Plan which will be initiated when a tropical storm/hurricane appears likely to impact any part of our service area within the next 96 hours (4 days). Our plan includes several alert levels as the storm/crisis draws nearer. Within each alert level, each NEC department will execute a number of tasks and begin coordination with other organizations, so that NEC is better prepared to deal with the crisis when/if it arrives. Please rest assured that immediately following impact, we are already working to restore your power.
Dealing with a Major Power Outage
Heavy rain, hurricanes and tornadoes can bring power outages. In fact, these days, we at Nueces Electric Cooperative also prepare for fire, accidents and threats of terrorism that could result in major power outages. A major power outage can impact thousands of people and it can take several days, or even weeks, to restore electric power to everyone. Restoring power after a major outage is a BIG job that involves much more than moving a few trees and throwing a switch. In very severe circumstances, it may involve the rebuilding of parts of an electric system that took almost 70 years to build in the first place. While we certainly won't take anywhere near 70 years to restore your service, in a crisis that demolishes all or much of the NEC distribution and/or transmission system, it will likely take many weeks to restore power to all of our members. That will be the case even with the support of other crews from around the state and country. To help you better understand and prepare for a major outage situation, below we have provided a few answers to some frequently asked questions.