Access your account 24 hours a day, 365 days a year from any computer to view usage, make payments or manage your account.Save checks, stamps, envelopes, and time by signing up for NEC's secure online account management system SmartHub to enjoy one or all of NEC’s convenient and secure billing programs online where you can have 24-hour a day access to manage your account. Click Here to Join or Log-in to SmartHub to Manage Your Account Online
Bank Draft & Credit Card Draft
If you prefer to not use the computer, you can still sign up to have your bank account or credit card drafted for your monthly bill.
If you sign up for this program, you will receive your monthly bill as usual. However, the amount of the bill will be automatically electronically transferred on the bill’s due date using the routing or credit card number you have on file. AND, if you need to stop an automatic draft once you’ve signed up, just let us now three or more business days before your next due date. To sign-up for bank draft or credit card draft, you must do so through your SmartHub account. Click here to Join / Log-in to SmartHubs
Through level billing, you will be billed each month for the average of your most recent 12 months. This prevents those widely fluctuating bills for summer cooling or winter heating that wreak havoc on your family budget. (Note:You must have been with NEC for at least a year to be eligible for this program). To enroll in the Level Billing program, call the NEC office at 1.800.632.9288 or Click here to apply for level billing, or you can make the selection in your SmartHub account.
Fidelity Express Pay Stations
NEC has partnered with Fidelity Express to offer more local payment locations for NEC members. Please recognize that a payment made at a Fidelity pay station comes to NEC through a third party so processing time may be longer and a small fee is charged. To find a pay station near you, please follow this link:
Operation Round Up
In this program, NEC members volunteer to "round up" their electric bills to the next dollar. All of the additional change goes to a non-profit fund developed by NEC called Nueces Charities, Inc. The money adds up each year and Nueces Charities (on behalf of all of the participating NEC members) gives a check to various worthy community projects like the HALO-Flight air ambulance service. HALO-Flight serves our entire service area and many members have had a first-hand, life-saving experience with HALO-Flight. We encourage all NEC members to volunteer to share their dimes and pennies for this very worthy cause. This will never exceed 99 cents per month, can be as low as a penny, and averages $6 per year. Operation Round UP is voluntary, but you must let us know if you DO NOT want to participate. Call NEC's billing department at 361-387-2581 to opt-out of this program.