NEC Offices Closed
2/19/21: NEC offices are now open. We thank you for your patience. ERCOT is out of emergency operations, and mandated outages have stopped. That means that if your power goes out or is out, it is a true outage, not a scheduled interruption. Please report outages by calling us at 1-800-NEC-WATT (1-800-632-9288)
Due to a water shortage, the NEC headquarters office and NEC service centers are currently closed until further notice. Our digital services remain available. This closure does not affect our ability to continue providing restoration efforts or updates for our members.
To report an outage, call 1-800-NEC-WATT (1-800-632-9288).